![]() Service Orientation - Actively looking for ways to help people. Instructing - Teaching others how to do something. Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Operations Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Time Management - Managing one's own time and the time of others. Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Ĭomplex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Ĭoordination - Adjusting actions in relation to others' actions.Īctive Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. ![]() Speaking - Talking to others to convey information effectively.Ĭritical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. What skills are required for Air Traffic Controllers? ImportanceĪctive Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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